Every art piece has been carefully checked individually before delivering to you however should there be any defect, please drop us an email within 14 days from receipt of product. We will either do a one to one replacement or rectification depending on the defect.
Please do kindly note that we will not do a refund should you changed your mind on the art pieces.
How to make an exchange or return of the defect art pieces.
- Drop us an email. Hei@lightInhaler.com.We will provide you our work-shop address via email.
- Mail it out via your trusted postal service to our workshop. .We recommend registered mail in order to track your items. Light Inhaler is not liable for any lost parcels in transit.
- You will receive a confirmation email once your returns have reached us and we will proceed with the exchange/ rectification. You will be notified the number days required, depending on the defect.